Replacement ATM Cards - UPDATE

ALL ATM CARDS ISSUED PRIOR TO MAY 2018 HAVE EXPIRED AS OF JULY 31, 2018. IF YOU HAVE NOT RECEIVED YOUR REPLACEMENT ATM CARD IN THE MAIL OR IN BRANCH, PLEASE VISIT OUR BRANCH OR CALL US AT 905-576-4200 TO HAVE A NEW CARD ISSUED TO YOU.


 

In 2017, Credit Union Transaction Services (CUETS) provided notice that they will no longer be manufacturing or supporting MemberCard debit cards. As a result, Everlink has been selected as our new provider of choice.

In May 2018, members with MemberCard debit cards will receive a letter through Canada Post with a replacement card.

                                       New Card 

NewCard1

                                        Old Card

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Tip: Make sure to look for the OCCU logo on your new card!

 

Important Facts:

 

 

Fact:  If you DO NOT receive a PIN mailer (i.e. a new PIN mailed to you) by May 15th, you may commence using your existing PIN with your new card.

Benefit:  No need to PIN the new card in the office.

 

Fact:  Your old card will automatically be deactivated after you perform a transaction with your new card.

Benefit:  No need to call the office to deactivate your old card. Once you have confirmed that your new debit card is working, please destroy and dispose of your old card safely.

 

Features of Your New Card:

Feature:  Your new MemberCard debit card will be chip compliant.

Benefit:  Chip technology provides a secure payment environment while protecting you against fraudulent card use.

 

Feature:  Your new debit card will be personalized with the latest Interac Flash technology.

Benefit:  Interac Flash is contactless which allows you to conveniently and securely make smaller everyday purchases at select merchants without having to insert your card or PIN. Simply tap your card at any merchant that supports Interac Flash technology - it's quick and safe. If you wish to deactivate the Flash (Tap) option, please call the office.

 

Feature:  Your new debit card will now include our Oshawa Community Credit Union logo (see images above).

Benefit:  This will highlight that you bank with OCCU and will increase our brand penetration within our community.

 

If you would like more information about Interac Flash, please refer to this article on Interac Flash security on the Interac website: http://www.interac.ca/en/interac-flash-security.html